Practice Management

Let’s reduce turnover

Can a person be replaced? My answer would be yes, absolutely, but that will cost you A LOT. It doesn’t matter if we are talking about personal relationships or about coworker. It takes a long time to find someone who is worthy, then even longer time to get your minds synchronized, and then some more time to get over someone.

Loosing an employee may be as hard as breaking up with a loved one, especially if it’s a good employee. It costs a lot to train a valuable team member. You may think that employee leaving is not a big deal, but when it comes to being short handed, teem members become unhappy, and you’re risking to have good climate turn into global warming.

Nevertheless, when there are reasons to suspect that one of the employees is toxic to the environment, it’s better to take measures as quickly as possible. To my mind, in such case it’s better to loose one, before the whole team becomes influenced. 

I don’t want to fill this post with plain numbers and statistics, which can be simply Googled, but I’d like to say that without happy employees there is no way to achieve a successful practice.

How can generalized happiness be achieved? 

  • Offer continuous education programs and professional training courses to your employees, so they don’t get rusty with time. 
  • Offer leadership opportunities, since there’s always room for that. Let them try to manage a small group of people, and practice their leadership skills.
  • Be transparent with your employees.
  • Make sure that you are keeping your hand on pulse by listening to what your team has to say.
  • Pay attention to what’s happening in your team’s professional life: their goals, performance, as well as overall happiness.

In case if you’re not interested in these generalized statements about the importance of employee turnover reduction, just consider the hard cost of the employee replacement process: recruiter fee, job posting, interviews, training, vacation payout, and so much more. To get an actual cost, consider checking out this Carelytics calculator https://carelytics.io/turnover .

To summarize, I’d like to emphasize this one more time: it’s not always about higher salaries, sometimes it’s as simple as staying honest with each other and being open to constructive feedback.

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